How to process a withdrawal request

[ ] Go to the Withdrawal Requests Airtable to see the request details
[ ] Make sure the email with which they filled out the form on Airtable matches their Manifund email. (If they don’t match, send them an email at their Manifund email address to confirm that it’s legitimate, and which email you should use.)
[ ] On Manifund Admin users page, set a negative payment to indicate withdrawn
[ ] On Airtable, change status to TXN’d

If US

[ ] Go to Stripe Finances
[ ] Copy info into Move Money > Send Money > Pay someone new
[ ] Make sure to select “ACH”
[ ] In Airtable, change status to “Wired”

NOTE: This sends out an email confirming that we’ve issued the payment

If International

[ ] Sign in to Mercury from your @manifund.org email
[ ] Go to https://app.mercury.com/payments/recipients/create/request
[ ] Fill in name, email, etc
[ ] Under Payment Method select Specified by me then deselect everything except International wire
[ ] Click Send Request
[ ] In Airtable, change status to “Mercury Requested”

(… wait for them to fill out Mercury info)

[ ] Pay them on Mercury — select payment method “International Wire”
- Notes for those in India & Phillipines
[ ] In Airtable, change status to “Wired via Mercury”

NOTE: This sends out an email confirming that we’ve issued the payment

Stripe
- Under Manifold for Charity; best UX
- For domestic transfers (wires, ACH)
- For self-serve withdraws via Stripe Connect
Mercury
- Under [email protected]
- For payroll
- Can maybe send international transfers
- Limited to $100k wires
- Can connect with Plaid (eg for Gusto)
~~Wise~~
- Under [email protected]
- For intl transfers (low fees)
- For yield (4.13% APY)
- Used to be under [email protected]
- Deprecated (they deactivated our charity account…)
- Wise has shut down many of our accounts, avoid
~~Paypal~~
- Under [email protected]
- Deprecated (We were using for intl transfers, but it’s expensive)
- Paypal payout instructions (deprecated)
Xoom
- Alice has tried this for Manifold, didn’t work
Western Union
- Alice has tried this for Manifold, usually works
- But high fees
Dots?
- TODO: Investigate for self-serve withdraws
Crypto
- Don’t use, because most accountants don’t want to deal with crypto
- Coinbase?
  - Can receive to Coinbase account on [email protected]

August 30, 2023 We’ve received all our money back from Wise, and are using Mercury more for intl wires
July 25, 2023 Wise is in limbo, told that our charity account needed to be deactivated; we’re appealing…
July 24, 2023 Added a $600,003.52 wire to get remaining money into Wise