Hey Manifolders!
We wanted to take the time to properly discuss everything that happened surrounding the whales vs minnows markets. A lot of this has already been communicated but we wanted to summarise our learnings and plans in one post.
Isaac spent $29,000 USD on WnM. We refunded $25,000, retaining $4,000 which is a comparable amount other users have lost in the past, to cover fees and act as a disincentive.
Ultimately, we wanted to ensure Isaac’s well-being. He has brought a lot of value to our site, and we appreciate his critical approach to providing honest thoughts and feedback about a product he loves. While our long-term monetisation will rely on whales making large purchases, we aren’t there yet and want to be responsible to ensure no one ever buys mana because they feel trapped. We don’t intend to refund going forward as we will work to prevent these events from repeating.
Isaac will lose his Trustworthyish badge for controlling accounts by their API to farm hundreds of unique trader bonuses and transfer profit to his main account. Perhaps he can earn this back in the future.